AK
Ammaar K

1 reviews | Active since Jan 2018

04 Mar 2018, 23:34

Behavior of the staff towards its customers.

This review is not for the availability of snacks/food at the cinema or the seating, but the behavior of the workers towards the customers. I went to the cinema (Ster-Kinekor in Musgrave center) on the 3rd of January with my cousins. The cashier was extremely rude and it seemed as if she never want to assist at all (maybe because it was the last show which is at 10:00pm).

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply05 Mar 2018, 11:55
Official

Dear Ammaar,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor