Baywest Ster Kinekor is aweful

Baywest today 14:45 Imax.<br> 1. Half the automated ticket systems were non functional<br> 2. The Card machine on the automated system refused to read my card.<br> 3. One staff member at the ticket counter. Very surly staff member with a very bad attitude. They told me that my Club card is broken and cannot be scanned. I asked them to manually enter the number. they refused.<br> 4. After finally getting my ticket, I went to wait in the confectionery line. When I reached the front after some 10 minutes, I was told that I have to order my confectionery elsewhere and collect it here. There was no signage for this, No staff to guide us, nothing. <br> 5. Went to line for confectionery purchase and waited a further 5 minutes. Reached the counter and entered my request. When I wanted to pay I was informed that this station was cash only (No signage), by a surly staff member. I was forced to wait again for another station to open so that I could repeat my order and finally pay for it with my card.<br> 6. Waited a further 5 minutes to collect the confectionery from another surly staff member.<br> <br> This is a new complex, with new equipment. Why is half of it not working, and your staff? Terrible exprerience.Shocking!!!