1 reviews | Active since Nov 2010
Battling to book
<p>This new web site must be the most user-unfriendly and difficult to use one I have seen. For instance, if you click on the show you want to see, it takes you to the location of the cinema instead of to the booking. For a company that should do anything to keep customers from using other media for entertainment, this is rather surprising, as it makes it extra hard to find what you are looking for. Rather bring back the old site. The app is also terrible.</p> <p> </p>
We apologise for the inconvenience caused to you. Please bypass the website login for now by just choosing your movie and cinema. Ignore the "Sign in" part, choose the movie and cinema, the time and number of seats. The website gives you card options for which to book. Then there is a grey space next to the number of tickets. Add the loyalty card number, then click on "add", and if you chose more seats and have another card number, please add that now, in the same space as before. Only one card number at a time can be inserted. Then it takes you to the cinema seating plan where you can choose the seats. After that you insert your name, email and contact details and credit card details.
Please remember to click that you have read the T's and C's before completing the booking.
We apologise for the inconvenience caused to you. Please bypass the website login for now by just choosing your movie and cinema. Ignore the "Sign in" part, choose the movie and cinema, the time and number of seats. The website gives you card options for which to book. Then there is a grey space next to the number of tickets. Add the loyalty card number, then click on "add", and if you chose more seats and have another card number, please add that now, in the same space as before. Only one card number at a time can be inserted. Then it takes you to the cinema seating plan where you can choose the seats. After that you insert your name, email and contact details and credit card details.
Please remember to click that you have read the T's and C's before completing the booking.