LH
Lynette H

1 reviews | Active since Feb 2017

06 Feb 2017, 14:17

Bad service - NO movie vouchers available

<p>Hi,</p> <p> </p> <p>You would think buying 4 movie vouchers as a gift would be a easy task.....After 12 phone calls and visiting 3 branches of Ster Kinekor I am still not able to say that I succeeded. I needed to buy 4 tickets for a birthday gift, however, NO one can help me at Ster Kinekor. NOT head office, nor customer care not any manager at any branch I have been to. I am really dissapointed as I was promised by various people that they would get back to me.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply08 Feb 2017, 16:42
Official

ease accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema. who will give you a call.

Kind Regards