Bad Service, Defective system, slow staff

I booked and collected tickets for an IMAX movie without any problems. But buying snacks was a massive headache.<br> <br> The \NEW\" ordering system does not work properly, there are no lines to use these machines so people just push their way to the front. There's no signs to show which stations cash is taken. When placing the order it failed, the attendant then said bank cards are not accepted, only credit cards. So i re-did the order using my credit card and received an sms from the bank showing payment went through but it said failed on the ordering system.<br> <br> I asked the attendant to call the manager and she disappeared, after waiting about 7 mins I saw her across the room and realized the manager was not showing up. I was then told by another attendant that my payment would be reversed (still waiting) and I ordered again using cash this time. <br> <br> I then joined the collection queue which took approx. 45 mins to get my order. staff serving were very slow. this wait caused me to go in late for my movie (went in 9pm for an 8.30pm movie). waiting that long to be served items that are not even made there is madness. pathetic service...<br> <br> Still awaiting payment reversal!, rather go to Numetro."