ML
Michael L
1 reviews | Active since Aug 2019
07 Aug 2019, 14:30
Bad service around Fan Club Subscription
I have been given terrible service over the last month or so from them with regards to the SK Fan Club.
I joined back in May and had benefits for that time and then never had it again. Then sent an email through their contact us to try and sort it about three times nothing has been sorted out about it and then when I try and get hold of head office everyone’s lines just go to voicemail. This has been going on for about 1 and half months now with nothing resolved.
This service has been really terrible and I am far from happy.
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Ster-Kinekor's replyOfficial
23 Aug 2019, 10:10 Good Day Michael
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Ster-Kinekor's reply23 Aug 2019, 10:10
Official
Good Day Michael
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.