Bad service

A friend and I went to the cape gate branch on Saturday, we stood in the cue , were only 1 cashier was helping, this on a busy time of day <br> When we came to the front they told us it is cash only no card payments, <br> We then went to the express machine and there also the credit card did not work, i asked the gent standing at the door if I could see the manager and he told me the manager is busy <br> We had to go to a bank and draw some money and end up missing our movie, <br> They told us we can still go in, and I asked if the movie started already , they said yes, <br> Why must I pay full price for a movie that started already, this could have been prevented if the credit card machine worked<br> WE end up paying for another movie, and that was not the movie I wanted to see <br> Real bad service <br>