Bad service

My son went to the Bayside Ster-Kinekor last weekend to watch Avatar. We booked online and paid for snacks. When he got there the staff said they can't show the movie because of load shedding, even though the movie would end 30min before the power went off.

The staff were slow and lazy and not interested in helping. It seems like they decided not to show the movie so they could leave early as Avatar is longer than normal. My son and his friends decided to see another movie instead of trying to get a refund.

When they went to get snacks there was no more popcorn.... on a Saturday evening for the 8pm show! The "highly efficient staff"[please note the sarcasm] said they would have to make more popcorn which they did at a glacial pace resulting in my son and his group of friends missing the first 10min of the movie.

It felt like we were inconveniencing the staff just for being there. We won't be rushing back to pay for bad service and insanely over-priced popcorn.