AF
Arno F
1 reviews | Active since Jun 2019
17 Jun 2019, 20:14
Bad service
Drove 60km to go and see Avengers movie at secunda mall, paid R110 for ticket and 3D glasses. The picture quality was **** and the sound even worse - it went completely gone twice for 5min and none of the staff did anything! Tried to phone head office 5 or 6 times was put on hold everytime. Bad service will never support ster kinekor again!
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Replies (1)
Ster-Kinekor's replyOfficial
19 Jun 2019, 08:19 Good Day Aron
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply19 Jun 2019, 08:19
Official
Good Day Aron
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor