Bad service

Hi, On the 15th Feb my wife and i went to Gateway to watch Taken 3.<br> I had two gift vouchers that we were using. To start with we stood in the line for 15 min trying to only to be told very abruptly and rudely that we must go to the \Cash only line"After another 15 min in the line we were issued our tickets.The attitude of your staff is appalling. No smile and no interest in customer service at all. It seems that your staff are not interested in being at work at all. We then went to the drinks counter to order popcorn and drink using our voucher. Again we received appalling service. My wife asked if it was possible to order a fruit juice instead of a fizzy. The answer was a rude \""NO\""<br> I really would expect better service from such a big company as Ster Kinikor!!<br> Regards"