CT
Connor T

1 reviews | Active since Sept 2017

09 Jul 2018, 08:39

Bad Service

Bright light came on near the end of our movie, and we couldn't see anything, then they cut the movie all together and they refused to give anyone a refund, we all left without seeing the end of the movie.

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 Jul 2018, 10:14
Official

Dear Connor,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor