Bad Service

<p>On Friday the 7th April 2017 I did an online booking to purchase 6 smurf tickets. I selected the 8th April 2017 to watch the smurfs and I do not know how the confusion/ mess up happened but when I recieved the tickets it was for the 7th April 2017. I then phone ********** 437 to see what could be done about the situation, it was basically 10min after the purchase. I spoke to a lady name Regina who just said nothing can be done and they cant refund me. I informed her that I dont require a refund I just want to change the dates as I am not sure were the date issue occured, she just rep**** and said we cant help you. I then requested to speak t a supervisor because it sounded as though I might be intefering with Regina's day and she put me on hold. A few minutes later Regina just said her Supervisor is not going to speak to me and they cant give me a discount. I once said all I want is to change the dates and I was put on hold again. I was then infomed by Regina that I need to go onto the website and send a bankstatement, my name, movies name and theatre to information and they will handle the query. </p> <p>I am not sure Ragina's information is correct as I can not find somebody that can assist. </p> <p>I really feel that the service was terrible and making me feel as if I am an inconvienience does not sit well with me. </p> <p>Would it be possible for ANYBODY to assist me, I am sure this cant be the first time a mistake has taken place.</p>