1 reviews | Active since May 2016

09 Jun 2016, 10:11

Bad Service

<p>Tried booking for a movie with my daughter only to find that my card was debited with the transaction.but we never received confirmation for the booking. I was told not to call head office by staff. Then the manager came and told me I have forfeited my tickets as I have booked for the previous day. Why can't I watch the movie or refunded because I never received confirmation yet the money was deducted </p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Jun 2016, 12:10
Official

Hi

Thank you for reporting this.

We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor