Bad Lion King Experience

We arrived at Ster Kinekor on Saturday afternoon to watch the Lion King Movie and there was no one to assist at all. The queues were all chaos and people were skipping lines. There was no one from Ster Kinekor present to asisst with helping the people buy thier tickets. We had to use the self helpservice & it would not allow us the discount for Vitality members. There was no one to assist us. we were late for the movie because of this & ended up paying the full price and didnt have a great experience ethier. Once in the Cinema, the general chatter was extremelly high & there was again no one to asisst with keeping the peoples voices down while we were trying to watch a movie.