1 reviews | Active since Aug 2016
Bad Experience
On 28/09/2018 I went to Sandton City to watch a movie at their Prestige Cinema and the movie stopped playing and we were given vouchers and they took down our details. The voucher i was given was a normal 2D voucher but they wrote Prestige on it and told me if i went to another cinema, I should just tell them to call them. So all that was fine.
On 27 Oct i then went to SK in Baywest. I had a really bad experience there where they thought i wrote "Prestige" on the voucher after i explained everything. They said they dont have the contact number for SK Sandton and asked me for it. Eventually they did let us in but could see they didnt believe me still.. It was really unprofessional and an unpleasant experience.
Good Day Anani,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Best regards,
Good Day Anani,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Best regards,