1 reviews | Active since Sept 2016

15 Jun 2017, 12:56

Bad Experience

<p>My hubby and i went to Ster-Kinekor, all the time - we went to Eastgate on Saturday night to watch Pirates of the Carribean. We went to the 17:45 show. We love going to movies. Our problem was that during the entire movie, the movie-goers behind kept on kicking our seats - and they were not children. I think it needs to be stipulated to people - that everyone is there to enjoy the movie, and we would like to enjoy the movie. We all pay the same amount, how fair is it that some people need to make it uncomfortable for other people.</p>

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply18 Jun 2017, 18:16
Official

Dear Ursula

Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.