1 reviews | Active since Apr 2017

14 Apr 2017, 13:37

Bad experience

<p>Went to go watch Fast 8 today with two of my friends at Festival Mall Kempton Park. We wanted to go see the 11:00am movie, got popcorn and drinks and sat down to watch the movie... The clock strikes 12:00 and still the movie has not started due to "Technical difficulties". Spent so much money on tickets and snacks and ended up not being able to watch the movie. Ster-Kinekor has ****** my money and I get nothing back in return, no apology, no compensation, absolutely nothing. Worst experience ever and I will never support Ster-Kinekor again. I want my money back, but I know that will never happen with a stupid place like this</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply17 Jan 2018, 17:21
Official

We apologise for the inconvenience caused,we experience technical issues at times but if such issues occures ,the cinema manager on duty issues the re admission tickets to be used at a later stage or day depending on how long the issue takes to be resolved.