Bad customer service.

Baddest service. Went to Maponya to go watch movies with my family. Bought tickets on time. There was a combo special for the long weekend. While on the queue, just as I was about to buy the R29 combo special which included a small drink, small popcorns and sweets, they tell me the special cannot continue because they ran out of popcorn containers. There was no sign informing customers of any limitation of their packaging. When asked about any options to render their services, they didn't barge instead I was taken from one pillar to post. Instead of giving us an alternative plan, we were ignored by a supposed manager called Thandiswa Habanna. I'm referring to her as a "supposed" because none of the staff members wore their name tags. Then we decided to redeem our tickets for their poor service and also because we were 20minutes late to go watch the movie. I'm really disappointed!