RM
Ramarara M

1 reviews | Active since Aug 2015

21 Mar 2017, 16:53

Bad Card Machines

<p>After paying for a movie at the self service card machines, ticket was not printed but gave us a receipt of payment. Management is aware of cards that have a Credit and Savings options normally don't print tickets, but failed to resolve this matter being aware of this problem. He asked for a bank statement as proof (on a public holiday). So basically I paid for nothing, money well waisted!</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply08 Apr 2017, 19:14
Official


Please accept my sincere apology on behalf of Sterkinekor. I am very sorry to hear about your experience at our cinema, we will forward a complaint to regional manager.