1 reviews | Active since Aug 2015
Bad Card Machines
<p>After paying for a movie at the self service card machines, ticket was not printed but gave us a receipt of payment. Management is aware of cards that have a Credit and Savings options normally don't print tickets, but failed to resolve this matter being aware of this problem. He asked for a bank statement as proof (on a public holiday). So basically I paid for nothing, money well waisted!</p>
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.