AS
Andrew S

1 reviews | Active since Oct 2012

05 Dec 2016, 19:50

Aweful customer service Rosebank

<p>When I arrived 3Dec16 9am. I used the kiosk to get tickets with vitality discount. The kiosk had an error and could not process tickets. I managed to find a person to help but they could not process full discount. I had to pay adult cost for my son. When I got to my nouveau seats the previous cup holders where full of empty popcorn and drinks. Popcorn on seats and ******* on floors. I had to clean and remove previous persons items from all seat holders before sitting down. As the movie started a cleaner arrived to clean just in time to interupt the movie. I am disgusted at the service. </p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 19:44
Official


We apologize for the inconvenience caused to you. We will take this matter to relevant parties.