Appalling customer experience at Ster-Kinekor

<p>My girlfriend and I went to Maponya Mall last night for our first movie date night. The service we received was shocking to say the least! Popcorn on the floor, there was like 3 people actively working to service us and the rest just stood there looking at us like we were crazy or something. Not to mention that the system was offline, so we were not told and had to figure it out ourselves. The South African movie industry is not doing that great, one would hope that in such a situation people would go out of their way to make sure that those who do attend are well taken care of and treated like they make the difference and keep the company in business. The cinema was packed and everyone behind me kept on saying we should have gone to Sandton or Rosabank for a better service. But I feel if we have these companies locally, it makes more sense for us to support them rather than going further away. Please also inform your stuff on their "please" and "thank you" it makes the entire experience worthwhile! </p>