App and Website no longer working

<p>We go to the movies often, usually twice a month to the Imax at mall of Africa. recently the Mobile app stopped working on both my Girl friend's and my phones. we resorted to the website to book instead but the site is also no longer working properly. Eventually it came sort of right and today we were able to purchase our tickets for Fantastic beasts, but now the site is declining our edgars club cards. We had to pay full price (A loss of R80). Yes we can still book at the cinema directly but then the movie might be full or we wont get our desired seats. We want our R80 refunded please. And also fix your stuff, this is providing poor customer experience and will only be tolerated for so long before you start losing clients</p> <p> </p> <p>Thanks</p>