Alternative Content and Event Cinema Specialist | Ster-Kinekor Theatres

<p>Many battle with Ster-Kinekor's newly designed website; with Cinema Nouveau's communication; and with theircustomer service. I finally got hold of Ster-Kinekor's Alternative Content and Event Cinema Specialist and she could not have been more helpful. I sent many emails with lists of problems and she dealt with each one and had each changed and dealt with. Makes such a huge difference when one can deal with an individual person who takes responsibility. Companies would do well to learn from this and not allow call centres to be the last-line in taking complaints as little gets done with these huge anonymous automated systems. Thank you Lola. I hope our feedback has also been helpful to Ster-Kinekor. 5 stars for you ... the opposite for the call centre. </p>