SB
Sibusiso B
1 reviews | Active since Sept 2017
12 Apr 2019, 17:41
Additional Tickets
I accidentally booked additional tickets because the system was very bad the day the EndGame tickets came and i was booking for 2 people i.e 6 additional tickets which i didn't mean to book.
i logged the complaint with them and they phoned saying they have released my refund, that was last week Friday but till today nothing. This just shows how inconsiderate they are and i am never going to book a service again i didn't even get my confirmation emails.
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Replies (1)
Ster-Kinekor's replyOfficial
08 Jun 2019, 11:15Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Best regards,
Ster-Kinekor's reply08 Jun 2019, 11:15
Official
Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Best regards,