A turn off due to bad service...

<p>I visited one of your movie house with my son to watch fantastic beast.i know its a 10-12yr old and up movie but since i am with him i thought it will be fine.the lady who checked our tickets by the name Carmelita checked us in and said enjoy your movie.as we bought tickets she comes back and says sorry sir you cant watch the movie cas of the kid so its either we do a refund or you watch a kiddies movie as i had already paid i acceoted the kiddies movie only to be put off by what she said which was that i have to go seat at a1 and a2 when i ask you choose seats for us now she said just go and seat so i got put off asked for my refund of which Zubeida comes and says she will process only to come back with 2 vouvhers for me to use at a later stage like really after this turn off of Carmelita the lady at the door saying i am lying she told me before i went inside the movie that i coulndt get in u think i would want to return back to staff which says customers are lying.i dont know how you guys employ people who are unprofesional!!!awaiting my refund ....</p>