DG
Dario G

1 reviews | Active since Apr 2014

17 Dec 2016, 17:01

A-Maze-ing Website

<p>Sterkinekor has managed to produce a new online booking site that is slick and yet almost baffling for even a person in the IT industry. The first day the interface launched I saw loads of people preferring to use the kiosk than the self-service terminals. It took me a couple of attempts to figure out how to add a loyalty card number the first time I booked online. I'm bemused how the UI flow for this site was ever approved because to me it is completely un-intuitive. The more I use it the more problems I find. The old site looked a bit clunky but was easy to use and not only because of the fami****ity factor. Sterkinekor really needs to do better.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 16:52
Official


Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.

Kind Regards