RA
Rameez A

1 reviews | Active since Aug 2014

04 Jun 2015, 19:57

2 WEEKS STILL WAITING

Its been 2 weeks of back and forth with Sterkinekors online booking service trying to get my refund. I booked tickets online that did not appear on their systems but yet they gladly took my money out of my account. And now 2 weeks later ive been given instructions left right and centre to get a meezly R67.50 back and not their customer service or incompetant agents can help me. Im extremely disapointed to be taken for a fool like this as i actually enjoy making use of your service but this will certainly make me think twice before i use it again. You did not get my booking, fair enough. I paid for my movie in cash then. So why take my money out of my account for my non existant booking. Get your **** in order this is pathetic after service.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply11 Oct 2016, 09:52
Official

Thank you for taking the time to contact Ster Kinekor, your feedback is important.

Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)