LS
Livia S
1 reviews | Active since Nov 2017
25 May 2019, 21:35
You tried to **** me
Steers Benmore is usually good. But today they ruined their reputation. My order arrived over an hour after i placed it and i literally live 3 minutes drive from you. I also didn't receive the food I ordered. I have an ulcer so I can't eat spicy food and you sent me a chilli burger which i didn't order. I ordered a lemon and herb. I had to throw it away. I wouldn't bothet reordering because you will charge me and take another 2 hours to deliver. Useless
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Replies (2)LS
Livia S's updateReviewer Update
25 May 2019, 21:40You tried to kill me!!!!!
LS
Livia S's update25 May 2019, 21:40
Reviewer Update
You tried to kill me!!!!!
Steers's replyOfficial
27 May 2019, 16:15Hi Livia
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply27 May 2019, 16:15
Official
Hi Livia
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***