tC
tylor C
1 reviews | Active since Sept 2015
09 Mar 2016, 13:49
Yes again steers disappoints
Today I ordered the wacky Wednesday and clearly stated NO TOMATO! I get back to work to find that there is tomatoes on my burger so I ended up giving my burgers away. I get an allergic reaction from tomatoes. On top of it I got no sauces/ servietes in my packet for my chips. This isn't the first back experience I have had, 2 or 3 weeks ago I ordered 3 wacky Wednesday's with 3 large chips to find the chips I had received was all smells ( and it's not like your chips are not expensive) .
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
10 Mar 2016, 11:39Hello tylor021,
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply10 Mar 2016, 11:39
Official
Hello tylor021,
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care