1 reviews | Active since May 2014
Wrong order then got given raw meat afterwards
<p>I odered a quarter leg and chips at steers ( Engen Technopark) and I was given breast and wing. I was very specific because I do not eat chicken breast, so I always as for a quarter leg. To my surprise I got something that I did not order and I was already far when I realize their mistake. </p> <p> </p> <p>When I got time, I went back and luckily I found the person who served me and he said they will prepare the quarter leg for me. And when they said they are done I checked to make sure that I got what I came there for. When I open my meal to eat it, the chicken was raw. I was so ****ed because I went there twice and I was not prepared or had the energy to go there for the third time. </p> <p> </p> <p>The he service at that steers is so poor, you always have to ask for serviettes or a knife and fork, or a straw. It's like everyone there is on their first day and they don't know what to pack or what not to pack. </p>
Thank you very much for taking the time to report your experience with our Engen Technopark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Engen Technopark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
