1 reviews | Active since May 2017
Wrong Order
<p>I order steers online and they deliver the wrong order, you can see on the slip it said the one that I order so I phoned them and they said they will send the correct order but don't know when and we must not touch this wrong order. So now we have to sit and wait for our correct order. I paid R40 for delivery where they send the wrong order, I don't think it's right for us to pay R40 and to wait for our correct orders! </p>
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,