WRONG ORDER
<p>On Wednesday 26th April 2017 I went to the Steers at the Total Garage in Primrose. I ordered two Wacky Wednesday and asked that both must be Beef and ONLY one must not have onion on. When I got home - one was chicken and both of them did not have onion on. This is pathetic as the Lady who helps you does not listen and the lady who packs the food does not check the food before packing it. I could not go back as I do not stay close to the Steers. We do not eat chicken at all and was highly disgusted about this, They should make sure the customer's orders are correct before give it to the customers, I did e-mail them the same complain but no one answers your e-mails.</p>
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Steers's replyOfficial
04 May 2017, 09:47Thank you very much for taking the time to report your experience with our Total Primrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply04 May 2017, 09:47
Official
Thank you very much for taking the time to report your experience with our Total Primrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's replyOfficial
04 May 2017, 09:47Thank you very much for taking the time to report your experience with our Total Primrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply04 May 2017, 09:47
Official
Thank you very much for taking the time to report your experience with our Total Primrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
's updateReviewer Update
08 May 2017, 18:25Still no call from no one in connection with this problem.
's update08 May 2017, 18:25
Reviewer Update
Still no call from no one in connection with this problem.