1 reviews | Active since Oct 2016
Wrong oder
<p>I ordered a meal online and when they delivered my meal they gave me a wrong one, and this is not the first time they had done so. I cant really lodge a complain via telephone as it was already past their operation time. So how does one go forward in resolving this issue because they only apologized when they first got my order and right now i dont think an apology will solve their clumsiness in getting my orders wrong.</p>
Thank you very much for taking the time to report your experience with our Vaal mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vaal mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care