Wrong food almost every single time!!!

<p>It's not just steers, Debonairs and fish aways too.</p> <p>They do not seem to know what day it is at these franchises. On 3 separate occasions I have received the wrong order when I've got home. Wrong burger twice and no chips once.</p> <p>Debonairs, order delivery a pizza with extra tomato that takes 97minutes and comes with no tomato. I complain, second pizza comes in another 25 mins, minimal tomato and no refund as promised by the manager. I complain, get promised a free pizza, wait 45mins and call, there seemed to be some confusion and eventually I get my extra pizza.</p> <p> </p> <p>Fish aways, order calamari rings, squiggle pops.</p> <p>the lady at the counter seems permanently confused and has no idea what buttons to push on the computer.</p> <p>i ask what's in the squiggly pops, she smiles at me like I'm stupid. I ask again, she points and says its those *****. I say what's in them? Have? Calamari? Prawn? Yes hake she says. After about 7 mins she finally manages to get the order in. I get home and surprise it's calamari strips not rings like I ordered and squid heads which I don't eat. I try the calamari, it's alike a bicycle tire. </p> <p>Call them, manager keeps me on hold for 5 mins trying to track my "delivery" I tell her I came in my car and walked into your store to get my own food, she says oh a collection and please hold, omg now I'm frustrated, I tell her again and try explain I was a walk-in. She says oh please hold for the manager. I just put down the phone.</p> <p> </p> <p>That was the last time I step foot into these restaurants. I've spoken to the owner who didn't offer anything but an apology a few months ago. This place isn't new, why are the people there so ******** and unable to process simple orders at quite times?</p> <p> </p> <p>Useless, suggest you avoid unless you enjoy paying for a lucky packet of food.</p>