NR
Nina R

1 reviews | Active since May 2018

18 May 2018, 11:31

Worst Steers meal I ever had!

I bought two rave burger meals, one with a large chips and one with a medium chips. The chips was HORRIBLE, it was empty on the inside and hard on the outside. The burgers barely had any sauce on them! This is really unacceptable.

0
Replies (1)
Steers
Steers's reply18 May 2018, 17:15
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***