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nuhaa W

1 reviews | Active since Feb 2017

24 Feb 2017, 13:35

WORST SERVICE I HAVE EVER RECIEVED ...

<p>we ordered our lunch at 11.30 for 12.30 giving them enough time to have everything prepaird and delivered the lady on the phone then advised they would deliver at 12 we waited for more then 2hrs for our food .. everytime we call we are advised the driver is on his way when asking the lady to contact her driver to find out where he is she responsd she will call him and contact us i left my number with her ... still no feed back called back thrice after that still no food ... really its not evan month end yet I WILL NEVER ORDER FROM THE STEERS IN LONG STREET AGAIN</p>

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Replies (1)
Steers
Steers's reply27 Feb 2017, 11:30
Official

Thank you very much for taking the time to report your experience with our Long street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.