1 reviews | Active since Oct 2017
Worst service from a Steers branch more than one occasion
Steers Philip Nel Park, fast food is surely the incorrect description. We have placed an order over an hour and a half ago and still the feedback is the order is ready the driver will leave shortly. Previously the driver got lost and on other occasions we have called in an order, arrived about 10 minutes later and still had to wait over half an hour for our food. I even at one point had one of the managers on my cell so he can assist with my orders directly for the future orders but even this did not work.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***