1 reviews | Active since Sept 2016

25 Jun 2018, 10:39

worst service ever

I ordered a Toasted sandwich from Steers in Commercial road, Pietermaritzburg. I am 900m from them. It takes and hour and 10min to deliver to me and then the order is not even correct. When you phone the store they have a very laid back attitude. Pathetic!

0
Replies (1)
Steers
Steers's reply26 Jun 2018, 15:41
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***

Best regards,