1 reviews | Active since Oct 2012
Worst service ever:
<p>I called Steers Broadacres to place an order for delivery at 19:25pm. I was told that they are closed, I proceeded to ask what time they closed and the cashier said at 19:30pm. I said but it's not 19:30pm yet and asked for the manager. The manager came to the phone and spun me the same story. I said but it's not time and he put me on hold. He came back to me and asked for my order. The delivery came with a very unhappy looking delivery guy who we still tipped. We had ordered 2prince burger combos with milkshakes and got cheeseburger combos with raw patties. This is not the first time we've received bad service from this Steers. I'd rather we spend our money elsewhere honestly .</p>
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Broadacres branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team