1 reviews | Active since Sept 2016

12 Oct 2016, 13:33

worst service

<p>I ordered a steers burger combo extra beacon, no garnish. Waited 30 minutes to get my food. When I got to the office, the burger had garnish and there were no fries in the bag. Got hold of the numbers, tried calling them Nobody answers. got other number, the lady told me she can't help me I have to go back to the restaurant where I go</p> <p>Bought the food. I couldn't go back my lunch was over thanks to them for their bad service. Basically I didn't get what I paid for and there was no one to help.</p>

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Replies (1)
Steers
Steers's reply13 Oct 2016, 11:34
Official

Thank you very much for taking the time to report your experience at our Silver Oaks branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: 0860 Steers (225587)