JB
Jiten B
1 reviews | Active since Mar 2009
17 Nov 2015, 14:24
Worst service
On the 11/11/2015 I ordered a Veg Sub as I was fasting and its the second time this happened to me and my wife the gave me a sub with chicken in it, I went to the manager all he said was its a mistake and I'll replace it, no proper apology after infringing on my customary rights of fasting ( keeping a Vegetarian Diet), they also made a person who ordered a delivery to come and fetch his order while the lady taking our order was busy chatting on her phone. management has no control over that franchise and staff do as they please from the display of the actions that was in front of me. Management needs to be trained and so does the staff.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
18 Nov 2015, 08:42Hello bhugwaj2,
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply18 Nov 2015, 08:42
Official
Hello bhugwaj2,
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Lifestyle Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care