KM
Kay M

1 reviews | Active since Jan 2017

28 Jan 2017, 15:10

Worst Panda Experience

<p> I was looking forward to a Panda experience from Steers. But to my surprise at Mthatha Plaza steers I got a burger with old and stale roll together with a burnt and dry patty. This was rather disappointing. </p>

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Replies (1)
Steers
Steers's reply29 Jan 2017, 15:42
Official

Thank you very much for taking the time to report your experience with our Mthatha Plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team

Best regards,