Worst outlet in the world
<p>This is more than 3 times ive had to recieve bad service at this shop. It never improves. Firstly i called in for 20mimutes the phone was engaged. After 30minutes when i got to the shop they had actually hung up on the phone but did not put the handheld back onto the base to recieve more calls. And i was given a lie of an excuse that it was being fixed. So i had to que for 15minutes to get my order. </p> <p> </p> <p>Today again(many disappointing servivlces later including staff swearing at each other out loud, dropping sauces on the floor, not having ergency or effeciency) then i make a telephone order at 17:47. 18:31pm i get to the shop my order isnt ready and they can "make me" and order. A R205 rands order made more than 40minutes ago isnt ready so so that means i will have to que again some 20minutes to let everyone recieve their order then me even after wasting airtime calling in.</p> <p> </p> <p>Lucky for me today i was not at work so i could order at another steers on my way home and collect. On time with a smile done. </p> <p> </p> <p>That steers is really really horrible</p>
Thank you very much for taking the time to report your experience with our Gezina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Gezina branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
