CL
Carla L

1 reviews | Active since Mar 2019

30 Mar 2019, 23:13

Worst Meal Ever

Hi

I went to your Steers branch in Voortrekker Road in Goodwood. I bought one of your specials that's R34.90 It's called a Phanda beef burger meal. I then got my meal and off I went. When I got at home and started eating my burger and I'm telling my husband this burger taste burnt I then open the burger and all I see a burnt burger. I immediately throw that meal away even the chips was disgusting. I was so furious and angry because I craved whole day a steers burger and eventually I went to go buy one. I am disgusted to see what you people give to your customers. I'm a regular customer at streers but today you guys just lost a loyal customer. I do not have a slip or anything all I know is my number was number 17.

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Replies (1)
Steers
Steers's reply09 Apr 2019, 12:44
Official
Hi Carla
 We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Steers Team Customer Care Line: *** 

Best regards,