1 reviews | Active since May 2011
WORST FOOD AFTER LONG WAIT
On Monday late afternoon me and my husband went to Steers Wonderboom Junction. What a disappointment. I love Steers burgers, but this was terrible. I do not eat onions or cheese so I ordered my burger without it. They got it right, but I also did not get any sauce or lettuce . Was only the bun, patty & 1 slice tomato. The chips was burned and inedible. Then there was the cold drinks. We paid for two 500ml Coke Zero. They brought us Coke Light. We send it back because we don't like Coke Light. Then we were told there is only one Coke Zero. So I said I will take Cream Soda then. They did not have Cream Soda. No other cold drink in 500ml except normal Coke. So We said we will take the one Coke Zero and the other a normal Coke. WE PAID FOR 500ml BOTTELS, they brought us 340ml tins. If it wasn't for the husband, I would have taken the food and cold drinks back and demanded my money back, but we were in a rush as he had to go to work. This branch should be closed down because it is causing great damage to the Steers name. Their food and service are the worst I have ever experienced and I will think twice before going to any Steers again.
Thank you very much for taking the time to report your experience with our WONDERBOOM JUNCTION branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our WONDERBOOM JUNCTION branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
