1 reviews | Active since Apr 2017
WORST DELIVERY SERVICE
<p>Just had the worst experience from Steers Amalinda, East London. After I made an online order and waited 2 hours but received nothing. I called only to be told they suddenly do not deliver to my area, yet I've been ordering from the same steers and they've BEEN delivering. They then told me that my order will be on the way and should be getting it in the next 20 minutes. And hour went past and still nothing. Its been over 3 hours now and still nothing. I then called for the second time, and they tell me there was a mix up with whether they deliver to my area or not, which they do. They then said they'll be sending my order. Its been 3.5 hrs now.</p> <p>If I order anything from Steers again it will be too soon. I'm so disappointed.</p>
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Amalinda branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.