RM
Ryan M

1 reviews | Active since Jun 2015

08 Jun 2015, 07:47

wire in mine and families food cut my throat and m

So about a year ago I went to my local steers West coast village bought steers meals for me my girlfriend and my two little sisters .Two bites into my burger I discovered my mouth was bleeding and I could not swallow there was Wire in my burger ! ! In rage I through my sister and gf food in the bin ! And drove to steers! They then spoke in xhosa and laughed in the back as if it can't be true . I waited to see the manager I was then contacted by a Linda from famous brands and a Alex ***NER) I was offered nothing for this ********** ordeal and they think I'll leave it there I could not eat or swallow for a week !!!my whole family and everyone I know in my business now does not touch steers and ill make it a personal mission to spread the word ! Disgusting ! And steers use to be the only take out I bought .at the same time my father was dying of cancer so I attended my family first and left this matter but I'm on it now full . I have all the pictures and messages ! force!

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Replies (1)
Steers
Steers's reply08 Jun 2015, 12:47
Official
Hello gold4africa,

Thank you very much for taking the time to report your experience with our West coast village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care