gE
grant E
1 reviews | Active since Feb 2016
19 Feb 2016, 18:25
will not go back
i went to steers and debonairs on monday night at scottburgh mall.i walked into steers and the music was so loud i thought i was in a night club.they could not hear my order i had to shout it.i did not see a manager and i really cant understand how one can work in the madness,i left the store and went to debonairs next door and the staff are listening to music via earphones and eating behind the counter,the staff are slow and i think i would have better service and walk out with my hearing intact at a roadhouse.these places are in utter mess.one person i must give thanks to is zinzi as she was amazing.
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Steers's replyOfficial
23 Feb 2016, 12:25Hello grantevin,
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply23 Feb 2016, 12:25
Official
Hello grantevin,
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Scottburgh branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,