1 reviews | Active since Feb 2015
Why is Steers in Springfield selling expired food?
I bought a breakfast pita at steers in springfield (durban). They served me without a fork and knife. I wondered why? Even after asking for the cutlery I had to wait a long time. When I finally got the cutlery, I couldn't cut through the Pita cause it was dry and hard, It had expired and was not edible. I sent the meal back and I was given the option of a refund or have another one. Even though after I had asked them why would they serve me stale food, the lady told me that they were having the same stale issues with their stock. I kept calm and cool, even though they served me knowing it was stale. I got my refund and bought two small Beef, Bacon, and egg burgers for take away. <br> I should have looked in the pack. When I eventually set down to eat, there was no bacon in the burger and the beef patty was disgustingly stale as well.<br> <br> Will never buy there again, I've tolerated their bad habits for far too long.<br>
Thank you very much for taking the time to report your experience with our Springsfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Head Office
Thank you very much for taking the time to report your experience with our Springsfield branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Head Office
